“Creating ‘click bait’ and sound bites to incite controversy”: A response to the CHE piece, “What’s Wrong With Writing Centers”

Julia Bleakney is Director of the Writing Center, Elon University.


There are many statements in “What’s Wrong with Writing Centers,” an interview with Lori Salem in the Feb 5, 2018 edition of the Chronicle of Higher Education, that highlight bad practice for writing centers. The interview presents Dr. Salem as a maverick writing center director, unique in the writing center field for using statistical and quantitative research and whose ideas are radical and forward–thinking in a field of status-seeking writing centers using outdated strategies that don’t serve working class or minority students or those for whom English is not a first language. The interview, conducted by Rose Jacobs, suggests that writing centers cater to privileged students who don’t need them, lest centers be considered remedial, and that writing center policies that have consultants focusing on higher-order concerns or using non-directive strategies is time-wasting and ineffective for students who need more direction.

If writing centers adopted this “one size fits all” approach to working one-to-one with the privileged students they supposedly prefer, and if they shunned empirical research methods in favor of lore, we should be alarmed. But the fact is that most of the claims made in this interview are simply not true—not true of the majority of writing centers in the U.S. and certainly not true of the Writing Center at Elon University. Many writing centers, including Elon’s, train their undergraduate student consultants based on current writing education scholarship; at Elon, for instance, the students in ENG319, Writing Center Workshop, prepare to become writing center consultants not by following lore about how to work with students on their writing but by learning about contemporary research in educational scaffolding, transfer of learning in writing instruction, and working with diverse learners. While there are a range of research approaches used by writing centers, for the last ten to fifteen years, as a field we have not shunned statistical or quantitative research and instead use empirical evidence to test and support claims about the value and impact of writing center sessions on students’ writing knowledge and confidence. In more recent years, writing center scholars have begun several large-scale, multi-site, and longitudinal studies on writing centers and their impact on student writers.

The most alarming claims in this interview are the ideas that writing center consulting strategies adopted as policy discriminate against minorities, multilingual learners, or working-class students and that transformative learning is not happening in writing centers. When Dr. Salem spoke with the Chronicle, she assumed she was speaking to a colleague who would respect a field’s need to continually self-assess and improve, not a writer intent on creating “click bait” sound bites to incite controversy. What the interview gets wrong, in fact, and what we know from empirical studies of writing center practice (for instance, Mackiewicz and Thompson, 2015), is what’s right about writing centers: that consultants, especially peers, do an excellent job identifying, through dialogue, each student’s unique needs at that moment and then tailoring feedback to suit that need. Ask any writing center consultant, at Elon or elsewhere, and they will tell you that it’s simply not possible to use the same technique with every student and that adjusting to each student’s learning style is one of the most important aspects of writing center work; consultants will also tell you that students will receive help with whatever they need, whether it’s organization, punctuation, or understanding an assignment’s purpose. What the interview gets right is the invitation to think carefully and continuously about how we can serve each and every student in our writing center; how our practices might intentionally or unintentionally exclude or discriminate; and about the evidence we collect and disseminate that shows the value of our service to students. While we have work to do, as does any academic program, individualized learning is at the heart of writing center practice.


Read Lori Salem’s response to the CHE article. (Editor)


Executive Function and Writing: What Does It Mean for Writing Centres? – An Open Discussion

Amanda M Marshall, CTESL, M.Ed., is the Writing Centre Project Coordinator for the Nova Scotia Community College.

I have often joked that I have three fantasy careers: an astronaut, a neuroscientist, and a brew-master. While my career trajectory has not led me in those directions, I do have a keen interest in brain-based learning and in how to help students. When thinking about my role as Writing Centre Project Coordinator one evening, possibly over a pint, my inner neuroscientist and prior learning got me thinking, and I started to do some research into Executive Function (EF) skills. EF skills, which include “cognitive processes such as reasoning, planning, and judgement” (Bradley-Ruder, 2008), reside in the frontal lobe/prefrontal cortex of the brain. Interestingly, “the prefrontal cortex is one of the last regions of the brain to reach maturation…[and] is not complete until near the age of 25” (Arain et al., 2013, p. 435). Whilst delving more into EF skills, I began to see a significant connection between EF skills development and the development and deployment of writing skills. I would like to explore more of these connections in this blog, as well as make room for discussion on the topic. I hope you will all join in on the conversation.

Amanda Marshall

First, let’s explore Executive Function a bit more. As mentioned, EF includes the ability to develop and reach goals, process and evaluate information, understand cause and effect, and make reasonable inferences (Bradley-Ruder 2008). Residing in the frontal lobe, we also know that this part of the brain is responsible for logic, strategy, working memory, planning, problem-solving, and reasoning skills (Schwaighofer, Buhner, & Fischer, 2017). When a learner faces difficulty in these areas and with these skills, they will likely encounter challenges parsing, sequencing, remembering, evaluating, organizing, manipulating, planning, self-regulating, and with general task follow-through (Zumbrunn, Tadlock, & Roberts, 2011). This can affect both the learner’s interaction within their learning environment(s), as well as with specific program expectations and activities/tasks.

Understanding that the frontal lobe/prefrontal cortex takes a significant amount of time to fully develop, and knowing that EF skills are not innate, post-secondary education is faced with some unique challenges. Much of what we require of our students depends on their ability to organize, critique, remember, reflect, evaluate, plan, and reason (Graham, Karris, & Olinghouse, 2007). If students are coming to us beginning at the age of 18, for example, not only are they still approximately 7 years from having a fully, physiologically-developed frontal lobe, they may also not have had enough exposure and EF training to be fully successful on their own. “Poor executive functioning leads to difficulty with planning, attention, using feedback, and mental inflexibility” (Johnson, Blum, Geidd, 2009, p. 219), which are all critical skills for post-secondary success and employability. With this in mind, it seems increasingly incumbent on adult educators to direct focus, time, and specific practice to help our students engage in and strengthen their EF skills. When discussing EF skills as they relate to adolescents and young adults, Harvard’s Centre for the Developing Child states that “…executive function skills are not yet at adult levels, but the demands placed on these skills often are” (Harvard’s Centre for the Developing Child, 2017). Further, Weinberger, Elvevåg, and Geidd (2005) remind us that while adolescents and young adults are “full of promise, often energetic and caring, capable of making many contributions to their communities, and able to make remarkable spurts in intellectual development and learning…neurologically, they are not [yet] adults. They are…a work in progress” (2005, p. 19) and require support to continue learning and developing the skills required for post-secondary success. Continue reading “Executive Function and Writing: What Does It Mean for Writing Centres? – An Open Discussion”