The Writing Centre Multiverse: Vancouver May 30-31, 2019
For our 2019 conference, the Canadian Writing Centres Association/L’Association canadienne des centres de rédaction welcomes proposals on any writing-centre-related subject, but particularly invites proposals that explore how Writing Centres navigate, respond to, and negotiate the “multiverse” we all inhabit—in our spaces, our practices, and our research.
How, for example, do any of the following multis inform, enrich, and/or limit our work in the context of our own institutions? How do they intersect or overlap with practical, political, and/or personal concerns around training, pedagogy, administration, decolonization, or wellness? How do we as writing centre practitioners respond to, negotiate, or resist, any or all of these?
Please welcome to the blog our new associate editor for Europe, Dr. Stephanie Dreyfürst – editor.
Dr. Stephanie Dreyfürst, Director, Academic Writing Center,
I became interested in genre during my studies of German literature of the early Enlightenment period and have been doing research about historical genres as part of my job as director of the Writing Center at Frankfurt’s Goethe university.
My mantra as co-director of the Herndon Writing Center (HWC) has long been “we’re always in beta.” Each year presents a unique challenge either within our center or our larger school community that we seek to address through the work of our center. Some years, we’ve sought to make our space more inviting for our school’s growing population of English Language Learners, while other years, we’ve worked to develop a community of writers and a culture of writing in our school.
This year’s challenge? How do we offer quality, ongoing tutor training and foster a sense of ownership in our center when we have an abundance of enthusiastic, dedicated tutors and a scarcity of time to formally come together to discuss tutoring best practices and make plans?
The Herndon Writing Center is a student-run, teacher-directed space where all students at our very large, very diverse suburban high school in Fairfax County, Virginia can work with a peer tutor on their writing. While there are many models of implementation for SSWCs, which include opening all day thanks to tutors who give up a study hall period or opening only before or after school, the HWC operates through a course called Advanced Composition, an advanced writing elective that was originally revised and repurposed by Amber Jensen of Edison High School to house writing centers in Fairfax County Public Schools. Students may apply to become tutors and enroll in Advanced Composition beginning in their Sophomore year, and once accepted, they may enroll in the course every year until they graduate.
Dr. Karen-Elizabeth Moroski is the Co-Curricular Programs Coordinator for Writing and Languages at Penn State University, University Park Campus. Her research interests span affective neuroscience, trauma studies, queer theory, and writing studies—really, she loves the intersections of critical theory and embodiment. Karen’s particularly interested in how Writing Centers can work to engage/combat/heal the lives writers live before, during, and after their writing process: can we heal trauma through writing? She’s an Associate Editor for WAC Clearinghouse, serves on Executive Board for the Mid-Atlantic Writing Center Association, and was recently appointed to co-lead the first-ever International Writing Center Association Digital Content Team. Residing in Pine Grove Mills, PA, with her wife and their badly-behaved cats (Tag and Samoa), Karen loves riding her bike and singing out of tune.
Before I Begin…
I’d like to own that much of this post is a narration of a person journey wherein my experience is what’s being centered—though the issues challenging me throughout the post are areas of scholarship (and, yes, life) that can and should be centered in their own right whenever possible. I am conscious that this blog post may feel like “Here’s a white person explaining their whiteness, and how they’re challenging themselves to change”—and maybe it is that, in a way—but my pedagogical and intentional reason for crafting my post this way is to show an evolution of thought, self-reflection, and to model the type of calling out that more white academics and administrators need to do with ourselves and with one another.
I’m writing with full acknowledgement that my whiteness, my privilege, and my context have shaped how I interpret, express, and address the information I’m sharing—and that it’s scholars of color, not white allies or accomplices, who have done the most powerful and productive work on pushing the fields of rhetoric, composition, and writing center studies towards anti-racism and equity. (And I’ve included endnote references throughout to share moments of connection with my musings here today and the scholarship that informs them, as a blog post isn’t perhaps the best genre to go full-on, MLA8 in-text on ya’ll.)
I’m grateful to scholars like Vershawn Ashante Young,[i] Suresh Canagarajah,[ii] Asao Inoue,[iii] Aja Martinez,[iv] bell hooks,[v] and others who have given again and again the opportunity for white academics to learn from their work and to then act upon that learning. I write that sentence while wishing that the academy did not require scholars of color to write about and defend the dignity of their identities so that we could use their scholarship as teaching tools. That said, again, I want to express gratitude that it is work many scholars of color have done and continue doing as that work has challenged and engaged an entire field of study.
I am a work in progress; the writing center where I hang my hat is a work in progress; we hope to keep learning more and doing better, and we wish we were faster at that process.
Let’s Get To It, Then. I’ve been thinking a lot about translingualism and writing centers. I’ve been wondering what I mean (or should mean) when I say translingual, and I’ve been wondering how the answers to this question shape how I write about it, how I ask my tutors to engage with it, and how our writing center can explain its investment in translingual pedagogy to the university community. I’m wondering, too, how my context as a white academic person shapes these questions and their answers. At Penn State, we’ve been working on a grant proposal to create a Scholar in Residence for Translingual Learning and Tutoring, seeking to unite our language and writing tutoring programs to more effectively serve translingual writers—and over time, our writing center administration’s definition of translingualism has shifted from solely focusing on global languages and global Englishes to a wider, more equitable lens that embraces domestic Englishes, too. Continue reading “Toward an Anti-Racist, Translingual Writing Center”→
Anna S. Habib has an MFA in Creative Nonfiction (2006) and is near completing her PhD in Writing and Rhetoric from George Mason University. She served in several positions in the Mason Writing Center, from graduate tutor to Acting Director. Currently, she is the Associate Director of Composition, managing the undergraduate composition courses for multilingual students at both the George Mason University home campus and at the branch campus in Songdo, South Korea. She also coordinates and teaches the Graduate Writing across the Disciplines courses for INTO Mason, Mason’s pathway program for graduate and undergraduate international students.
WLN blog: Can you share some of your story? Habib:I was born in Beirut during the civil war to an American mother and a Lebanese father. At the age of four, when the war began to escalate, my parents, sister, and I fled the country on a small boat with other refugees who had found an illegal way out of the country. We made our way to the island of Cyprus where I grew up in a community of immigrant/refugees from Lebanon, Kuwait, Iraq, and the former Soviet Union. My father’s family opened a branch of their Lebanese school in Cyprus for this community of displaced students. The school followed the French Lycée curriculum, meaning all subjects were taught in French (a consequence of Lebanon’s post-colonial history), but the curriculum also included Arabic literature and language and English and Greek as required courses. When I turned 15, my family emigrated to the US to live with my mother’s parents. The shift from a tiny Mediterranean island surrounded by my native languages and my community of friends to a North Jersey high school in a wealthy community was extremely jarring.
I managed to find my way through high school, and then moved to Virginia to attend George Mason University as an undergraduate student. The campus felt a lot more comfortable than my high school environment—I was surrounded by other students from the Middle East and North African region and began to form friendships again with peers who also spoke Arabic as their first language or who had had similar international experiences.
WLN blog: What was the role of writing centers in your academic experience in the US? Habib: I didn’t encounter the concept of a writing center until my undergraduate studies at Mason. In the Lebanese school/French lycée system, writing was not taught as a process. Students were often required to write decontextualized essays in class or at home that demonstrated their mastery of literary/philosophical concepts without any feedback or conversations on drafts. During my undergraduate studies at Mason, I visited the writing center once, but couldn’t appreciate the possibilities of the peer-feedback approach yet. It wasn’t until I was hired as a graduate research assistant for Terry Myers Zawacki and Chris Thaiss’ book, Engaged Writers, Dynamic Disciplines (2006), that I learned about the work of writing centers. I sat in the back hallway of the writing center and transcribed dozens of Terry’s and Chris’ interviews with faculty across the curriculum describing their own experiences as writers, and how those experiences informed their writing pedagogy. As I typed and typed for hours, I watched students and tutors interact in thoughtful conversations about writing projects. Through listening to faculty perspectives and observing tutors and students in action, I began to understand pretty clearly that the role of writing in the US academy was significantly different than its role in non-US academic contexts like the one I grew up in. Continue reading “Transnational Collaborations and Writing Center Development at an English-Medium University in Lebanon”→
Genie Giaimo, Ph.D., is the current Director of The Ohio State University Writing Center. Before her arrival to OSU, she was Assistant Professor of English and Director of the Writing Centers at Bristol Community College. Her research applies RAD-based methodologies to large-scale and often systemic issues within writing center administration, such as perceptions of the writing center in open access institutions, or the impact of ordinary and extraordinary stress on writing center workers. She has published articles in peer reviewed journals such as Language and Literature, Literature and Medicine, European Journal of Life Writing and Praxis: A Writing Center Journal. She is also the special editor of the WLN issue on Wellness and Self-Care. In the time that she doesn’t manage a staff of 52+ graduate and undergraduate consultants, she practices yoga and volunteers at Colony Cats—a volunteer-run organization dedicated to trap and release, as well as the treatment and adoption of stray and surrendered cats, in Columbus, OH.
WLN blog: Why is this an important issue? Giaimo: Writing Centers are not just spaces where writing occurs, or where education occurs; they are also spaces where emotionally charged exchanges happen and where burnout can occur among workers.
WLN blog:Do you see an increased need self-care and wellness in students? Giaimo: It’s hard to say, I think, anecdotally, that the recent Presidential election and the attendant uncertainty surrounding DACA, and other policies set in-place to protect vulnerable populations among us (such as persons of color, LGBTQ+, graduate students, among many many others) certainly has had an effect on the experiences and emotions of a number of students on campus. However, statistically speaking, Degner et al.’s piece noted the increase of mental health concerns, self-diagnosed or professionally diagnosed, among student populations entering college. So, yes, I think self-care and wellness is something that a number of universities are interested in fostering for their students and that student populations (as well as those outside universities) could benefit from being supported in this work. Continue reading “Working Towards the Trifecta: A WLN Special Issue on Wellness and Self-Care”→
In coordination with the 2018 ECWCA conference theme on occupational hazards: writing center labor, self-care and reflection, we welcome submissions that explore the multi-faceted ways in which writing center labor demands, deserves and enacts wellness and self-care practices. To date, research on tutor well-being—a perennial concern for writing center administrators—is relatively under-explored in writing center scholarship. While mindfulness in the writing center has been the topic of a number of presentations at regional and national writing center conferences (and a popular discussion thread on a recent Wcenter listserv email), there is relatively little published material on this topic (Mack and Hupp; Dueck). Similarly, Degner et al.’s 2015 article “Opening Closed Doors: A Rationale For Creating a Safe Space for Tutors Struggling with Mental Health Concerns or Illness” calls for more explicit training on self-care and tutor mental health after uncovering that 65% of survey respondents identified the lack of discussion on these subjects in their writing centers’ trainings.
Wellness and self-care, then, while popular topics both in writing center academic conversations, as well as in popular culture, are poised to become a mainstay of tutor preparation and training. Similarly, this topic is becoming monetized through for-pay productivity workshops and trainings. What, then, does the academic writing center community have to say on these subjects? How do we currently integrate wellness and self-care into our practices? How might we want to incorporate these practices into our centers? And what does our desire to do so say about the labor that we preform? We encourage contributors to consider, as starting points, current and local iterations of wellness and self-care trainings in writing centers, as well as potential best practices for developing these kinds of programming for our tutors, our administrators, and our clients. Continue reading “CfP || WLN Special Issue: Wellness and Self-Care in Writing Center Work, with Dr. Genie N. Giaimo”→
In spring 2017, St. Cloud State University’s Writing Center Administration certificate program offered its first two courses, “Writing Center Theory and Practice” and “Issues in Writing Center Administration.” Students became bonded early on. Friendships and collaborations for research projects and conference presentations grew during that semester and continued into summer term with the final two classes, “Staffing and Training” and “Case Studies in Writing Center Administration.” Because the program is delivered entirely online, I was surprised at the strength of the community, which was much more than I’d hoped for during the 2 ½ years it took me to slog through the morass of bureaucratic speed bumps on the way to program approval. As I said in the earlier article/interview, I’d had to secure approvals from 14 different individuals and committees along the way. This was an intense, real-world lesson in discovering audience expectations, a topic we discuss throughout the WCA program in all of the courses.
The most significant challenge in designing the WCA program has been providing sources, instruction, and assignments that allow students to personalize a learning experience most beneficial to each one of them. Last year’s students represented a range of experience from zero to nine years in WC administration. Some were new MA students; some were PhD students; some were professionals in the field. They represented public and private institutions at the high school, 2-year, and 4-year college levels. One student had developed an independent writing center and had tax-exempt status and a board of directors in place. One, a high school teacher, had never worked in a writing center before and knew just a little about them, but hoped to help build one at her school. This year, there are more graduate students and fewer professionals; however, we have, for the first time, an administrator from a private high school boys’ preparatory school and also an assistant director from a writing center in China. Caswell, McKinney, and Jackson note the development and variety of non-standard writing centers in their book, The Working Lives of New Writing Center Directors, a longitudinal study of nine new writing center directors.
That our participants include writing center directors in a charter school and in a European boarding school is emblematic of the times. Writing centers have been sprouting up in secondary schools and in non-US settings at a growing rate. As this happens, we think we’ll see that more alternatives to the US university model will emerge as different though effective, ways to do writing center work. (199)
To reflect this diversity in the WCA certificate program, course materials cover a variety of common contexts and issues pertaining to writing center administration, like navigating institutional relationships, researching the writing center, creating assessment activities and reports, grant writing, hiring, training, and other shorter units. Assignments are flexible enough so students can create individualized documents that might be included in an application portfolio or provide a model for their home institution or for the type of writing center setting they are most interested in.
Vanessa Flora-Nakoski is the Writing Center Director & a Lecturer in English at McDaniel College.
When people ask me what I do for a living, I don’t know what to tell them. Do I say that I’m a professor? A tutor? An administrator? A writer? A scholar? Yes, but everyone in our profession knows that each of these labels is insufficient. These days, I typically answer that I’m the Director of the Writing Center.
Secretly, I remind myself, “I am an entrepreneur.”
Of the possible labels, it is the only one broad enough to connect all the aspects of my professional life, although not one that anyone in any of my graduate programs understood. I learned quickly enough that to reveal to the various fund managers in my Strategic Management classes that I was a tutor—or even at one time, a soapmaker—was to inspire incredulous looks. I learned equally quickly how dangerous it might be to seem too business-minded among my faculty colleagues.
This made me wonder why so few people outside our field readily accept the label of entrepreneur as a descriptor for writing center work. It occurs to me that it may be because so many of us, through institutional mandate or personal preference, who draw a firm line between the work we do as writing center professionals within institutions and the work we may do privately as professional tutors.
Certainly, many colleges and universities have strict policies regarding work performed in the field but outside the institution. Even when these policies are absent, it can still be awkward to discuss private tutoring among professional colleagues. When I was first approached about the possibility of writing about this issue, I had a moment of panic where I thought, “Am I writing this as a member of the college or am I writing this as sole proprietor of my company?”
Mike Jacoby is the Tutor and Mentor Coordinator for the Athletics Department at the University of Wisconsin-Madison. Previously, Mike worked at the Northern Michigan University Writing Center for many years.
When I graduated with my master’s in writing in 2015, I was fortunate to find a position coordinating a tutoring program for student-athletes at the University of Wisconsin. I had just completed my second year of managing a writing center as its associate director, and writing center administration was work I found both fulfilling
and challenging. My writing center experiences anchored me, but the move into student-athlete support as a tutor coordinator brought me into unfamiliar waters: I hadn’t worked with student-athletes before, and I didn’t (and still don’t) personally care about sports. In addition to being out of my element in that way, I also waded into another unknown dimension: the realm of multi-subject tutoring.
The Athletics Tutoring Program is funded and housed completely through the UW Athletic Department (we have an Office of Academic Services within the athletic department). We exist apart from campus and from any other department, which has more pros than cons. We’re funded through the (well-off) Athletic Department and thus aren’t pressed for resources in ways we might otherwise be. Our program employs over eighty tutors to support over five hundred student-athletes per semester in plethora of courses (we have usually over eight hundred student-athletes enrolled but not all student-athletes make use of our program). Continue reading “Boiling Down the Essentials: Transferring Tutoring Skills Beyond the Writing Center”→
Lingshan Song is the Assistant Director of the Writing Center at Mississippi College (MC). She also teaches freshmen composition courses and the tutor training course at MC. Her research interests include writing center theory and practice, ESL tutoring, cultural studies, and international collaboration. Her ongoing research projects involve advocating for writing centers in China and supporting writing center establishment there. Lingshan also serves as Outreach Coordinator on the Southeastern Writing Center Association (SWCA) board, TESOL Representative for the Association of Christians in Writing Centers (ACWC), Secretary of Mississippi Writing Centers Association, and Member for the International Symposium of English Writing Center in Chinese Universities planning committee.
While writing centers have a long history in American academia and are well established in the U.S., in the past decade, writing centers have just started revealing their values to higher education institutions in China. In the past twelve years, from 2006-2017, a batch of Chinese higher institutions have started writing centers to provide tutoring for English writing. Another important step in writing center development was the inaugural conference of Writing Center Association of China, held from June 9-11, 2017 in the Sino-British university, Xi’an Jiaotong Liverpool University, located in Suzhou, China.
With the exciting progress of building writing centers in China, there is yet to be a study about existing writing centers in China and their contributing elements commonly observed. In other words, how did these writing centers get started? What elements are essential to their establishment? I conducted preliminary research from September to November 2017, aiming to investigate existing writing centers in mainland China and discover commonalities among them and explore possible models for future writing center establishments in China, considering local adaptations.
Despite local adaptations, I found that as international partnerships prosper between U.S. universities and Chinese universities in the past decade, it has created a historical timing for writing center establishment in China. The “globalization” concept, bringing China’s education more in line with international practice, urges Chinese higher institutions to form international partnerships with oversea universities in two forms: 1) by developing exchange student programs with partner universities; 2) sending faculty to partner universities as visiting scholars. Continue reading “Joining the Momentum of Writing Center Establishment in China (Part 2 of 5, Writing Centers in China)”→
In Canada, a recent focus on reconciliation and Indigenization are revitalizing conversations around anti-oppression pedagogy (Kumashiro, 2000), a series of approaches which focus on how traditional educational systems and practices reinforce existing hierarchies and contribute to the disenfranchisement of marginalized students. Nationally and internationally, post-secondary institutions are seeing students affected by the rising tide of extremist right-wing politics and dubious news sources, calling for renewed attention to social justice and literacy-building.
An International Writing Centres Association (IWCA) position statement states that writing centres are particularly well positioned to “uphold students’ rights, as we work in the everyday-ness of literacy” (as cited in Godbee & Olson, 2014). As Nancy Grimm (2009) said in her IWCA keynote, “Although some might claim that the work of a writing center is ‘just’ to teach writing, the teaching of writing is never a neutral endeavor; it is never devoid of political motivations or outcomes.”
At the 2018 CWCA conference, we invite you to join us to exchange knowledge, share challenges, and ask questions about the ways our teaching and tutoring can and should engage in anti-oppressive educational practices.
Many questioned how this year’s 10th Anniversary Symposium on Writing, Why good academic writers perform poorly in the workplace: Teaching for transfer across contexts of writing, differed from our 2012 symposium. The simple answer is that the second symposium was asking whether it was our job to prepare students for workplace writing, even though no strong arguments were made challenging the notion. It was largely assumed that we should prepare students for the writing that they would do in their professional fields. Our 10th Anniversary Symposium on Writing, on the other hand, was asking if it was even possible to prepare students situated in an academic context for the writing they would do in a completely different context, the workplace.
My scepticism resulted from an interest in Rhetorical Genre Studies and, in particular, the implications of Activity Theory that commenced in earnest after attending Genre 2012 conference in Ottawa. If “genres are part of how individuals participate in complex relations with one another in order to get things done, and how newcomers learn to construct themselves and participate effectively within activity systems”, then “how [can we] teach genres in ways that honor their complexity and their status as more than just typified rhetorical features”? How could workplace activities that are mediated through language be replicated in academic contexts if the goal of the replication did not match the goal of the activity it was about to replicate? As Dias et al. so aptly put it, the contexts are worlds apart. The conditions that motivate the occasion, the features of the rhetorical situation, the nature of the process, the role of author, the rules and the conventions…are all likely to be starkly different. This symposium would contest the notion that writing well in an academic context necessarily prepares graduates for the writing they will do in workplace contexts, a topic skirted around in our last symposium.
Too often, in the literature,, and in my conversations with employers in many of the transferable skills seminars that I attended in the years since the last symposium, employers have maintained that graduates do not assess the new writing situation, but remain reliant on the values, purposes, conventions and forms, etc., of academic writing. Graduates’ sense of authorship, audience and purpose, industry representatives have told me, are often completely off the mark of what the corporate context requires. With this in mind, I wanted our symposium to initiate a conversation between representatives from industry and academics about how graduates perform in workplace writing situations, the baggage that they bring along from academic writing contexts, and the process they go through in learning to write for this new workplace context. Because of my own strong belief that the role of ‘situation’ in writing pedagogy is undervalued and, therefore, ineffectively covered or considered in conversations on writing, I wanted both academics and business communication managers to explore the limits of replicating workplace writing situations in academic contexts and to discuss ways in which third-level educational institutions could better prepare third-level graduates for future workplace writing situations.
The symposium was held on June 1st, as the Irish Network for the Enhancement of Writing (INEW) were bringing in Kathleen Blake Yancey, Kellogg Hunt Professor of English and Distinguished Research Professor at Florida State University (FSU), earlier in the week to talk about the role of reflection in peer review as a tool for learning and writing transfer, and the two co-Chairs, Íde O’Sullivan (UL) and Alison Farrell (NUI Maynooth) graciously asked Kathy if she would mind presenting at our symposium while she was in town. Kathy, generously, agreed to speak to our audience about things that they should consider when framing their conversations on writing and transfer and teaching writing transfer. I thought that some writing developers in Ireland might have some sense of how people in Rhetoric and Composition Studies talk about the writing, or rhetorical, situation and about metacognitive awareness about one’s own process and practices, but those concepts might be somewhat new to many here who teach writing either in the discipline or as ancillary support. Kathy described, for our audience, the components of the Teaching for Transfer (TFT) curriculum that she facilitates in FSU and how each of those components worked with each other in the teaching and learning dynamic. She also identified and defended what she believes to be the conditions necessary for transfer to occur.
By the time that I spoke to Kathy, Anthony Paré was already on board. Anthony agreed to talk a bit about the historical theoretical evolution in our approach to teaching writing at third level and to emphasise the role of context in transitioning from one writing situation to another. Anthony, in his talk, elaborated on the seemingly endless functions that text can perform and emphasised how a shift in context can impact on the form that ‘text’ takes in order to mean and function. Anthony advocated for an increase in the number and variety of rhetorical challenges faced by students, replication of situations and processes that are specific to actual
situations they may face later in their academic careers or in the workplace or in life in general, opportunities for addressing a variety of audiences, chain or series assignments and an increase in the modes by which knowledge is communicated, arguments made. Anthony also brought to the table discussions about the role of industry, their responsibility for easing the transition for incoming graduate employees.
Much more difficult was it to find representatives from industry, and even more so finding third-level writing and/or subject specialists willing to present on their own attempts to facilitate writing transfer across contexts. Originally, I had approximately six or seven people that wrote to me to say that they would like to present on a curriculum designed to assist students in their transition to workplace writing. I envisaged a one-hour breakout of seven or eight twenty-minute presentations on pedagogical practices, but only two people responded to the call for abstracts; one of those two, sadly, had to bow out for personal reasons. Susan Norton, DIT School of Languages, Law & Social Sciences was our lone practitioner. Sue took the stage to deliver a thirty-minute talk about how Reader Response Theory helps developing writers to become more aware of the conventions of the texts that they and their audiences read so that they are more astute about how their audience makes meaning.
I had more success attracting representatives from industry, though the process was somewhat stressful. Maria-Jose Gonzalez, coordinator of Dublin Institute of Technology’s recently formed Academic Writing Centre, tipped me toward Tony Donohoe, Head of Education and Social Policy for the Irish Business and Employer Confederation (Ibec). She had heard Tony speak in the past and found him very supportive of initiatives like our symposium. It was Tony who found Barry McLoughlin, Senior Training Consultant for The Communication Clinic in Dublin. Though The Communication Clinic is usually thought of as one of Ireland’s most visible public relations firms, they also provide industries with consultants like Barry to either train staff to write texts that achieve corporate goals or else consultants write those texts themselves. Our third speaker from industry was much more difficult to come by. I was looking for a corporate-level communications manager, preferably one responsible for external communications. I wanted this person to describe the corporate culture, the kinds of texts that were produced, the process of production, and how the process differed from the writing they had done at university or at the IT.
I researched the top ten indigenous companies, either highest employment numbers or highest revenue turnover. I had originally written to a woman who produced quarterly financial reports for CRH plc, The International Building Materials Group, rated Ireland’s top industry with the highest turnover, but I received no response. I then began searching LinkedIn for Communication Managers. I had written to one person who was a University Limerick graduate working for Twitter, but again received no response. Finally, after making a few other contacts that did not pan out, I came across Edel Clancy, Director of Communication & Corporate Affairs, Musgrave Group, Ireland’s sixth largest employer.
Edel is native to Limerick and a graduate of UL, and one of our tutors was a good friend of hers. It couldn’t get better. I had written to her, but again did not receive a response. I was beginning to think I would have to give up on the idea of a having a representative from a large industry who could take our audience through the production of a text, step by step through its complicated, and potentially long, process. Then, Edel wrote back. I gave her the date, and she agreed to speak. She called me a few weeks before the symposium from a train travelling from Cork to Dublin. She was worried about the fifty-minute slot. She thought she would not have enough to talk about. Despite being disconnected several times as the train passed through areas without a signal, we spoke for over an hour about writing and how writing functioned at Musgrave Group. It became clear, even to her, that she’d have no trouble talking about writing for fifty minutes.
The symposium was brilliant. Our audience was not as large as I’d have hoped, but it is already a tricky time of year, only madeworse by the abundance of relevant events that had been scheduled for the preceding two days. By Thursday, June 1st, many people were already tuckered out and not up to the long drives to Limerick from far-flung quarters of Ireland. Nevertheless, people from as far away as the US, the UK and Germany were in attendance. Many people had written to ask if we could video-record the talks. We couldn’t afford a professional outfit to do the job, but we did manage to get hold of a video recorder and a stand. The recordings are available on our website. I hope those who contacted me find value in the recordings. The symposium finished with a panel conversation with the audience. Barry McLoughlin left us with a sense of the importance of writing knowledge to efficacy, asserting that people who feel confident about their writing skills feel more prepared to accept more demanding roles. Edel expressed the hope that the Regional Writing Centre step outside of the university to engage with a wider society, an idea with which the rest of the panel strongly concurred. Kathy and Anthony both advocated for more student engagement with industry through internship and apprenticeship programmes, Anthony speaking a bit more philosophically about the way the academic project views its place in society. Sarah Moore Fitzgerald, UL’s Associate Vice President Academic, was asked to join the panel. Sarah brought the conversation back to the Graduate Attributes spoken of earlier in this piece. Sarah views the attributes as the link between a student’s academic experience and the future that awaits them. If one follows Kathy’s talk, they might consider this link made by Sarah and the link to the future that Kathy tells us is so important as a condition for transfer.
I hope the readers of this report on our symposium and its context will link into our website to view and listen to the conversations that took place on June 1st, at our 10th Anniversary Symposium on Writing. At the RWC, we are preparing now for a new semester, but we are also looking ahead to engaging an increasingly diverse society in the ongoing conversation on writing.
Thank you for reading along.
 Russell, D. (1997) “Rethinking Genre in School and Society: An Activity Theory Analysis.” Written Communication 14(4), pp. 504-54.
 Barwarshi, A. S. and Reiff, M. J. (2010) Genre: An Introduction to History, Theory, Research, and Pedagogy, West Lafayette, IN: Parlor Press, p. 104.
 Dias, P. et al. (1999/2009) Worlds Apart: Acting and Writing in Academic and Workplace Contexts. New York and London: Routledge, p. 5.
 thejournal.ie (2016) ‘Lots of jobs out there for graduates – but employers say they don’t have the communication skills’, http://www.thejournal.ie/readme/graduates-opportunities-employers-ruairi-kavanagh-2861634-Jul2016/
 Forbes (2016) ‘These Are The Skills Bosses Say New College Grads Do Not Have’, https://www.forbes.com/sites/karstenstrauss/2016/05/17/these-are-the-skills-bosses-say-new-college-grads-do-not-have/#234e34125491
A post from Guelph University (Ontario) and Bellarmine University (Kentucky): a survey on peer educators across Canada and the United States.
We are conducting research in the United States and Canada on peer educators – students who provide academic support services to other students – and their supervisors. We hope to gain a deeper understanding of the relationship between supervisors and peer educators, and of the roles of peer educators within the academic support profession.
Lawrence Cleary is an Educational Developer and Co-Director, Regional Writing Centre at the University Limerick, Ireland
Two thousand and seventeen marks the 10th anniversary of Ireland’s first academic writing centre, originally called the Shannon Consortium Regional Writing Centre, University Limerick. The Shannon Consortium is an alliance between four third-level institutes in the Shannon region: The University of Limerick (UL), Mary Immaculate College (MIC), Limerick Institute of Technology (LIT) and the Institute of Technology, Tralee (IT, Tralee)—the only institute outside of not only the city of Limerick, but also outside of County Limerick. The formation of that alliance facilitated the consortium’s acquisition of a variety of Strategic Innovation Funds (SIF) that had been offered by the Irish government from 2006-2008. One of those awards funded the Shannon Consortium Regional Writing Centre for the first two and a half years of its existence, long enough for my colleague, Íde O’Sullivan, and I to establish the centre’s value and appeal for institutional funding to preserve and maintain it. In 2009, the University of Limerick found the contribution of the centre significant enough to warrant allocating an annual budget to keep the resource open. That allocation is managed by the university’s Centre for Teaching and Learning, to whom we now report. However, though we are no longer funded by the Shannon Consortium, we maintained our regional aspirations in our new name, the Regional Writing Centre, UL, and this aspiration is in line with UL’s strategic plan, Broadening Horizons 2015-19.
Previous to the establishment of this first third-level academic writing centre in Ireland, only one other academic writing centre existed on the island: St. Mary’s University College Writing Centre, in Belfast, established in 2002 by two Americans, Jonathan Worley and Matthew Martin. Jonathan and Matthew spoke at our first symposium on writing, Research on Writing Practices: Consequences for the Teaching of Writing and Learner Outcomes, organised by my colleague Íde O’Sullivan in December of 2007, with Ken Hyland as keynote speaker.
In that first symposium, Íde and I presented on our rationale for our choice of response to the university’s writing needs, subsequently published as ‘Responding to the Writing Development Needs of Irish Higher Education Students: A Case Study’ (Cleary, Graham, Jeanneau and O’Sullivan, 2009). Though the bulk of the presentation and ensuing article focused on the results of Íde’s 2005 and 2006 surveys of staff and student attitudes toward writing and their preferences for writing provision, as well as on the informed, systematic approaches available to us for addressing the needs expressed in the surveys, even here we felt we had to first establish for our audience that writing mattered.
When making our case in this first presentation, much of our argument for the importance of writing was focused on the importance of writing for the achievement of the national strategies to which Irish universities responded in their own strategic plans. Ireland at that time was determined to become a knowledge economy. “Knowledge, innovation, creativity and workforce skills are now the key success factors for Ireland’s economic and social prosperity” (Hanafin 2005). Citing the Teachta Dála’s words in her 2008 formal evaluation of our writing centre, Terry Zawacki emphasised this idea that “[t]he importance of writing in the overall higher education mission cannot be overestimated considering the knowledge-economy context in which Ireland now evolves.”Continue reading “Why good academic writers perform poorly in the workplace: Teaching for transfer across contexts of writing (Part 1 of 2)”→
Linnet Humble is the Writing Centre Coordinator at St. Thomas University in Fredericton, New Brunswick.
In April, a Maclean’s article shared by a colleague on Facebook caught my eye. This colleague noticed our university ranked first in a particular category on Maclean’s second annual Student Survey. When asked if their university was helping them write clearly and concisely, 55% of St. Thomas University students strongly agreed and 31% somewhat agreed, placing our university at the top of the list for that performance indicator—ahead of other similar schools in the region, like Acadia and Mount Allison, as well as much larger schools from Ontario, such as Queen’s.
When I saw our university ranked first in an infographic related to writing, I let out a whoop and immediately reposted the article. Just as I was wearily approaching my year-end reports, here was some external validation—from a prominent national publication, no less! It was a shot in the arm for me as the Writing Centre Coordinator. Friends and colleagues offered their congratulations; I walked around for half a day feeling quite chuffed.
But I soon began to second-guess this good news. Did these results actually mean anything? Is Maclean’s a reliable source of information? Can surveys like this accurately measure our students’ writing abilities in their own right, or in comparison to those at other Canadian universities? And how much credit could the Writing Centre reasonably take for such scores?
To learn more, I contacted Garry Hansen, Director of Institutional Research at St. Thomas University. Hansen is responsible for collecting, analyzing, and ensuring effective use of university data both internally (by informing strategic decision-making at the university), and externally, by providing data to agencies like Statistics Canada and Maclean’s.
Hansen cautioned me against placing too much stock in these survey results. In addition to lending his critical perspective on this particular publication, he was able to suggest other tools and organizations that can provide a more accurate perspective on our students’ writing skills and how they fare in comparison to others’.